Shipping policy
SHIPPING POLICY
1 Dispatch time
At All In One Security and Home Automation (Pty) Ltd we understand the urgency in getting security products to your doorstep to secure your property in no time.
During working hours, orders are processed within 2-3 hours but please allow up to 24 hours for the order to be processed before it is made available to the 3rd party courier service provider for delivery.
All In One Security and Home Automation (Pty) Ltd ships out orders within one business day after receiving the order and excludes Public Holidays and Weekends. If the order is placed and paid for before 10am, we will try our upmost to ship the order the same day alternatively it will remain one business day after the order is placed.
2 Delivery cost
A fixed delivery fee of R 115-00 will be charged for orders less than R 1 000-00.
No delivery fee will be charged for orders above R 1000-00.
Some larger or heavier items outside a radius of 25 kilometres from Germiston may incur an addition shipping fee not more than R 250-00. The amount charged for larger or heavier items will be calculated and displayed upon checkout.
3 Delivery time
Deliveries are made nationwide to your doorstep using 3rd party courier service providers.
Gauteng: 1 -2 working days
KZN: 2 – 3 working days
CPT: 3 – 5 working days
Outlying or grey area: 3 – 7 working days
You will receive a shipping confirmation e-mail with tracking info once the order has been processed and collected by the 3rd party courier service provider. Should you not receive your order within the time frame set out above after receiving the shipment confirmation e-mail, then please send us an e-mail to support@allinonesecurity.co.za and we will look into the delayed delivery for you and communicate accordingly.
Delivery times are estimates only and All In One Security and Home Automation shall not be liable for delays caused by the 3rd party courier service provider.
No stock item will be released for shipment if the order has not been settled in full and the amount reflecting in our bank account.
All In One Security and Home Automation is an online store and orders are delivered to you in accordance to the Shipping Policy and no collection of ordered good will be allowed.
Delivery costs and delivery times may change at any given time without notice to you and the information displayed on this Shipping Policy will be applicable to you upon purchase made from our Website.
PLEASE NOTE – We cannot ship orders to certain townships, farms, plots or extreme outlying areas and you will be notified telephonically or per e-mail if that is the case, and you will be given the option to either cancel the order or we will have it delivered to the closest Pudo Collection point to you.
Should you require any other information in regard to this policy, please contact us at (010) 500 – 5533 or send an e-mail to info@allinonesecurity.co.za